Service

SWIFT Care Clinic

Welcome to SWIFT – SGH’s telehealth initiative. Inside SGH’s Emergency Department, you’ll find SWIFT Care, offering 24/7 non-urgent care via teleconsult and 3-hour medication delivery with a flat fee, thanks to our partner, Nofrills

LOCATIONS & HOURS

Our offering

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Teleconsult

Video consultation with Minmed doctors, available 24/7

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3 Hour Delivery

Receive medications delivered directly to you within 3 hours

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No Wait Time

Get immediate telehealth in our telemedicine booth

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Simple Flat Fee

$54.50 (9am – 8:59pm) | $87.20 (9pm – 8:59am). Prices incl. GST

Your Telehealth Journey

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Triage

During your visit to the Emergency Department, our nurses will evaluate your condition and recommend SWIFT Care if it is suitable for your needs.

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Teleconsultation

Securely consult with Nofrills doctors through a video link in our booth, and receive a treatment plan tailored to your needs.

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Medication and Payment

Pay a flat fee and receive your medication within 3 hours at your home.

Consultation Fees

Prices inclusive of GST.

9:00am – 8:59pm -> $54.50
9:00pm – 8:59am -> $87.20

Consultation fees cover acute medications for up to 1 week and courier delivery. Chronic medication will be charged separately.

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Location & Hours

SWIFT Care Clinic

Address
Singapore General Hospital, Outram Road, Singapore 169608 (SGH Block 1)
Get Directions

Hours
Open 24/7 Daily, Including Public Holidays

FAQs

TELECONSULT A DOCTOR

Why should I choose the SWIFT Care Clinic?

We understand waiting in the Emergency Department can be frustrating, which is why we offer the SWIFT Care Clinic – a faster, more convenient way to get the medical attention you need.

Skip the wait: Receive a secure video consultation with a Nofrills doctor quickly, freeing up the Emergency Department for true emergencies.
Lower consultation fee: The SWIFT Care Clinic offers consultations at a lower cost compared to a typical Emergency Department visit.
Same-day medication delivery: Get your prescribed medications delivered straight to your doorstep.
Clinic Assistant available: If your condition requires basic care such as simple tests, our clinic assistants can assist.

What happens if I need to see a specialist after my SWIFT Care Clinic visit?

If a specialist review is required, a referral letter will be given to you for a SGH Specialist Outpatient Clinic appointment. Please contact SGH call center to make an appointment.

What if my condition requires an in-person examination?

Nofrills doctor will assess your condition during the video consultation. If an in-person examination is necessary, they will advise you on the best course of action, which may include a referral to the Emergency Department.

How long does a typical teleconsultation last?

The duration of the consultation will vary depending on your individual needs.

Do I need to do anything before my SWIFT Care Clinic appointment?

No pre-appointment steps are necessary! Simply head to SWIFT Care Clinic to register for your teleconsultation with a Nofrills doctor. There will be Nofrills staff at the clinic to assist you with the process if needed.

While not mandatory, downloading the Nofrills Connect App and creating an account can significantly improve your experience.

Quick Registration: Nofrills Connect App simplifies the check-in process.
Streamlined Payment: Save time by setting up your preferred payment method within the app beforehand.
Convenience: The app provides easy access to appointment details, medical records, and future bookings (if applicable).

You can download the Nofrills Connect App here: https://nofrills.sg/teleconsult-doctor/

Do I need to wait for my medication after the teleconsultation?

No. Once your payment is confirmed following your online consultation, your medication will be delivered directly to your doorstep within 3 hours. Please provide your preferred delivery address upon registration at the SWIFT Care Clinic.